CRM in Dynamics 365 Sales

You'll be able to gather reports and analytics that allow you to act on customer information, such as demographics, interactions, and purchase history.

They also provide recommendations and insights to help you find the right customers, engage them, and build strong relationships.

It offers full visibility into the customer journey that also makes it easier to build an overall strategy using key performance indicators (KPIs) based on the same data.

Dynamics 365 Finance